Commercial Parts Pro in Lawrence, MA at WORLDPAC

Date Posted: 5/21/2023

Career Snapshot

Career Description

Job Description

  • Assist in the day-to-day store operations
  • Determine and fulfill customer needs for automotive parts through lookup and sourcing
  • Complete sales for customers over the phone; enter orders in to computer system.  This includes learning proper credit card and check procedures.
  • Assist management with daily call lists and promotions; develop strong business relationships with Customers.
  • Process and receive returned items and stock orders, and perform any other light duty tasks as specified by the manager.
  • Maintain safe and secure environment as well as store day-to-day maintenance
  • Stay up-to-date on job knowledge and help store accomplish its sales goals
  • Assist with delivery runs if needed (if store is short on help)
  • Additional responsibilities as assigned

Knowledge and Experience:

  • Minimum 2-3 years of previous experience in direct telephone sales 
  • Knowledge of automobiles and parts strongly preferred
  • High school diploma or equivalent required
  • Excellent phone manners, sales closing skills and ability to handle objections
  • Strong communication skills, especially over the phone
  • Must possess good computer skills and ability to learn new programs quickly
  • Willing to learn new sales techniques with a desire to be coached
  • Ability to work well in a fast-paced multitasking environment
  • Self-motivated and results driven with a positive team-player attitude
  • Must enjoy challenges and interacting with a variety of people and situations
  • Highly developed sense of integrity and commitment to customer satisfaction

Physical Requirements/Working Conditions:

  • Must be able to lift up to 50 lbs. on occasion
  • Must be able to stand for long periods, bend, climb stairs/ladders, and use a computer
  • Travel by car to stores and customers is sometimes needed