Career Description

Summary: The Credit Administrator provides administrative support to the Credit Department.

Essential Duties include the following:

• Set up new accounts in AS-400 system
• Contact suppliers and banks for trade references
• Process and post payments for daily, weekly and Net 10 credit cards transactions, On Account Cash, Check by phone, sales force tasks and mail orders.
• Provides customer support regarding invoices, statements, as well as answering basic account receivable questions.
• Receives inbound customer calls related to credit and accounts receivable.
• Contact accounts regarding; NSF, credit card declines, delinquent accounts, payments and payment arrangements as necessary
• Upload and post bulk payments
• Scanning and filing
• Evaluates and releases orders from Credit Hold screen.
• Works with customers to answer questions, resolve disputes, and research discrepancies
• Preforms customer account maintenance
• Assists Credit Representatives in account reconciliations and customer communications
• Processes reoccurring automated payments and credit card payments
• Assists Credit Representatives with COD (charges on delivery) traces
• Answers telephone, screen and direct calls as needed
• Lobby coverage as needed
• Collects, sorts, opens and distributes all incoming and inter-company mail.
• Presents information to credit manager when limit requested exceeds guidelines or reports are conflicting.
• Cross train in all areas of responsibility but will work in a team environment to accomplish all goals.

Key Qualifications:

• Excellent communication skills.
• Excellent working relationship with the sales department.
• Ability to adapt to a changing environment.
• Excellent organizational skills.
• Excellent attendance and tardiness record.
• Ability to work well with co-workers and superiors.
• Ability to lift up to 65 pounds occasionally.
• A/S 400 experience and knowledge of PC/Windows XP, MS word and MS excel.

Additional Necessary Qualifications:

• Strong customer relations, interpersonal, leadership and communication skills.
• Credit/collection or customer service experience.
• Reliable transportation required.

Compensation Range

Benefits Information

https://www.advanceautoparts.jobs/en-US/page/benefits

California Residents click below for Privacy Notice:

http://www.worldpaccareers.com/uploads/2/4/0/4/24047148/advance_auto_parts_--_california_candidate_privacy_notice.pdf