Remote Summer Internship: Customer Experience, Professional Sales in Roanoke, VA at Advance Auto Parts

Date Posted: 11/6/2021

Career Snapshot

Career Description

Job Description

Are you looking for an internship where from day-one you immediately impact the culture and are a valued member of a team? Are you someone who likes listening and understanding the needs of others, in turn using your strategic mindset to find innovative and creative solutions to help? Do you get more energized being responsible for the outcome of a project or program than you do by daily tasks? On the Pro Sales Customer Engagement Team, you are more than an intern. You are a Team Member whose individual self and unique skillsets help us all Advance stronger together!

Opportunities to Contribute:

*Other duties may be assigned

  • Create innovative communication plans, working cross-functionally to understand key concepts and assist business partners.
  • Inspire audience base and increase adoption by thinking innovatively and creatively.
  • Find value in working collaboratively, while also having the sense of personal accountability that enables working independently.
  • Promote Customer and Team Member engagement by strategically utilizing all available communication channels and platforms.
  • Influence content development, messaging and delivery by working collaboratively with business partners.
  • Be an integral player in the engagement and communications of webcasts and podcasts
  • Help our sales team succeed through the development of presentations, job aids, and playbooks.
  • Improve both the internal and external user experience by actively seeking feedback and input.
  • Be an influencer on the content priority and strategy for our Professional Sales Training team.
  • Get energized by listening to our customers and uncovering the right solutions for their needs (both internal and external).
  • Enjoy building relationships based on others’ interests, while always respectful of ideas and opinions.

Position Requirements

  • Undergraduate student in an accredited college/university actively pursuing a Bachelor’s degree in Business, Communications, Marketing or relevant field of study.
  • Rising Senior at the time of internship.
  • Valid driver’s license in good standing as well as access to a vehicle.
  • Effective oral and written communication skills (Spanish is a plus).
  • Ability to keep organized, manage time wisely, and focus on outcomes, while also having great awareness of the most important details.
  • Proficient with Microsoft Office (PowerPoint, Word, Outlook, Sharepoint and Excel).
  • Experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator, Acrobat, etc). Design skills and video experience is a plus.


This position is remote, with the ability to travel to Raleigh NC for one week of orientation.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.