Facilities Coordinator in Roanoke, VA at Advance Auto Parts

Date Posted: 4/23/2021

Career Snapshot

Career Description

Job Description

Facilities Coordinator:

Coordinates and manages the daily maintenance and repair needs for all assigned store locations to ensure that our stores provide a comfortable and safe environment for our team members and customers.


• Responsible for the daily receipt and prioritization of service requests from store team.

• Generate work orders or landlord notifications for service per lease language determining the responsible party

• Work with vendors to ensure timely completion of service and/or quoting of necessary repairs/replacements

• Review submitted quotes, within signing authority, for correct scope of work and pricing based on usual and customary rates; solicit comparable quotes as necessary. Prepare quotes above signing authority for submittal to supervisor for approval.

• Review all maintenance & repair projects to ensure that all possible warranty issues are submitted as warranty work to reduce unnecessary costs to the stores.

• Follow up with store team to ensure quality of work performed by vendor/landlord representatives

• Serve as direct contact for Store Managers, Division Managers and Landlords for any facilities management-related issues for assigned store locations

• Ensures accuracy of all facilities management records to include, but not be limited to, information pertaining to maintenance repairs/replacements in the facilities management software, landlord documentation for store maintenance files, etc.

Position Requirements: To perform this job successfully, a Team Member must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable a Team Member with disabilities to perform the essential functions.


• Ability to read and comprehend common facilities management documents, instructions, journals, and leases.

• Must be able to effectively communicate orally and in writing with the Operations Team, service providers and other Facilities Management Team Members

• Must have the ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members.


• Must be computer-literate and comfortable in an electronic environment

• Must be proficient with Microsoft Office applications ¿ specifically Outlook and Excel

• Must be capable of using multi-line phone system including voice mail


Ability to perform basic mathematical calculations.


Must be customer-service oriented


• Ability to define problems, establishes facts, draw conclusions, and make decisions in a timely manner.

• Ability to multi-task and prioritize based upon varying degrees of information provided.


• High school diploma or general education degree (GED) required with one year of related experience and/or training; or multi-unit retail operation experience.


This job has no supervisory responsibilities.


None required


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.