General Manager I - Store CAN6455 in St. Catharines at CARQUEST Canada

Date Posted: 3/13/2023

Career Snapshot

Career Description

Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service?  At CARQUEST, we strive to be the best parts provider in the automotive after-market industry.  We’re owned by Advance Auto Parts and we are the largest after-market auto parts provider in North America. 

We are looking for positive, goal-driven, automotive enthusiasts to join our Store leadership team who are dedicated to building authentic relationships with our customers.

About the Position:

Our General Manager will report to the District Manager in the region and is responsible for the P & L for an assigned store where they will manage store assets; cash, inventory, vehicle, furniture and fixtures, expenses and payroll in order to achieve profit plan goals.  The General Manager will manage the customer relationship and all store staff in a professional manner. 

What we have to offer:

  • Opportunity to work for the largest after-market auto parts provider in North America
  • Visibility to career growth opportunities across the entire Advance Auto Parts organization
  • Access to a robust online training system for personal or leadership development
  • A rewarding organizational culture through our Team Member recognition program
  • Employee discounts on auto parts, tools and equipment
  • Group employee benefits including health, Dental, Vision, Life Insurance, AD&D  after 3 months
  • Financial benefits including group RRSP with employer contribution and discounted Employee Stock Purchase plans for all permanent Team Members

What you bring to the team:

  • You are passionate about Customers, leadership and developing a professional Team who have a passion for Customer Service –   It is in your nature to continuously provide exceptional service and to build long-lasting relationships with customers, senior management, vendors etc.
  • You Champion Inclusion – you hire a diverse workforce to support our customers.
  • You foster a Safe & Healthy Workplace Culture- to ensure the health and safety of our employees and our customers
  • You hire, train, develop and manage a professional staff of teammates to support the store operations.
  • You are focused on driving sales and managing costs –by monitoring payroll, accounts receivables and other expenses to ensure you are operating within budget as you manage all Store Operations
  • You are a team player – You are dedicated to contributing to a collaborative team with a positive and friendly attitude and partner with the sales teams; District Sales leadership and Store Operations leadership to implement sales campaigns designed to meet or exceed the store’s profit plan goals.
  • You are an organized, efficient & adaptable problem solver who works well under pressure & are a resourceful multi-tasker! – You handle customer and employee opportunities as they arise with confidence. 
  • You are reliable – You are a self-starter who is dependable in delegating and completing projects and tasks
  • Scheduling Flexibility – available to work an assortment of days, evenings, weekends and holidays as needed

Required Skills and Experience:

  • 4-6 years of related Store leadership, customer service and sales experience in the auto parts industry
  • Must have well developed interpersonal skills to deal with customers, employees and senior leadership
  • Basic knowledge of some accounting procedures; ability to read store financial reports
  • Computer knowledge of Microsoft Windows, Excel, Word
  • Must be detail oriented and have excellent mathematical skills
  • High school diploma or some post-secondary education equivalent to a two-year college or technical school preferred
  • Bilingual language skills may be preferred or required in some areas

Physical Demands:  The details described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be sitting, walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to keyboard; reach with hands and arms; and stoop. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Work Environment:  The details described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working in a retail environment. The employee is also occasionally exposed caustic chemicals. The noise level in the work environment is usually moderate.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, and basis of disability or any other federal, provincial or local protected class.

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