Litigation Operations Specialist in Roanoke, VA at Advance Auto Parts

Date Posted: 10/17/2020

Career Snapshot

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  • Location:
    Roanoke, VA
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Career Description

Job Description

The Litigation Operations Specialist will work closely with attorneys on a variety of commercial disputes and litigation matters, including asbestos defense litigation. The Specialist will be responsible for all day-to-day support operations related to such litigation, which includes organizing, managing, supporting, reporting on, and administering information and documents related to litigation matters and overseeing litigation support technology (e.g., litigation hold software).

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Receive, review, and process all new lawsuits and monitor all litigation matters from start to finish, including electronic file management and deadline oversight
  • Input, manage, and oversee factual and financial information related to litigation using tracking reports, spreadsheets and matter/billing software, including maintaining and updating case metrics (e.g. number of open cases, settled cases, annual summaries/averages, etc.), tracking of expenses and settlements, case budget review and tracking, preparing monthly accrual recommendations, and preparing analytical reports and presentations regarding litigation status and other details
  • Facilitate and assist with preparation of legal documents and discovery, including investigating and responding to outside counsel inquiries, monitoring discovery process to ensure deadlines are met, providing support for deposition preparation, and researching and organizing discovery materials and other related information
  • Learn and use matter/billing software to create reports and generate analytics on specific facets of litigation and become proficient enough to train others on how to utilize such software functionality
  • Research, organize, track and manage asbestos insurance coverage for multiple entities, including electronically maintaining asbestos insurance records and policies
  • Communicate regularly with insurance carriers and outside counsel regarding case management and administration
  • Review invoices; respond to, manage and resolve payment disputes; confirm calculation of and process settlement payments
  • Draft letters, memos, agreements, presentations, reports and other correspondence and provide administrative support to attorneys as needed, as well as other duties as assigned 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strong attention to detail, prioritization, proofreading and critical thinking skills 
  • Extremely organized with a strong sense of urgency and commitment to deadlines
  • Strong computer skills, including proficiency with Microsoft products (Word, Outlook, Excel and PowerPoint), with strong Excel skills highly preferred (especially pivot table manipulation)
  • Ability to readily learn and utilize intuitive software for litigation, including electronic billing, legal hold, and ediscovery software
  • Strong and accurate mathematical proficiency for purposes of using and compiling expense and numerical information related to the litigation, including tracking, processing and managing legal fees and settlements, making accrual recommendations, and budget management
  • Excellent verbal and written communication skills 
  • Dependability and reliability 
  • Motivated self-starter with ability to work independently (but also as a team player) and to initiate and coordinate projects
  • Paralegal or other legal experience preferred (e.g. legal office management or support)
  • Ability to understand general business operations, issues and dynamics


  • Bachelor’s Degree preferred, or paralegal certificate, or equivalent combination of education, training, and experience
  •  Two or more years’ experience in legal, financial/accounting, analytical and/or administrative role in law firm, insurance or brokerage office, and/or other complex business setting  preferred
  • Experience learning and utilizing different software products
  • Excel proficiency (at least intermediate)
  • Experience with insurance defense or insurance claims management is a plus


None, but notary certificate is preferred

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.