Salesforce Principal Developer in Raleigh, NC at Advance Auto Parts

Date Posted: 6/21/2021

Career Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Raleigh, NC
  • Career Type:
  • Date Posted:
    6/21/2021

Career Description



Job Description

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class:

SUMMARY

Join the AAP Team and start reimagining the future of automotive retail. We are charged with executing AAP's top-down commitment to enabling our team members and stores to delight our retail and professional customers.

Our customers are professional shops that know what they need and demand accuracy and speed, just like us.  Our priorities are all about their satisfaction, trust and loyalty.  The CRM Professional Team is responsible for building solutions that make it easier for our Professional customers to do business with AAP and make it easier for our Team Members to serve those customers better than anyone else.

The Salesforce Principal Developer works with Product Managers, Business Stakeholders, Salesforce Admins and Technical Delivery Teams to design complex cloud-based solutions using Salesforce and related technologies. This position owns the solution architecture and design of complex components including integrations, security, configuration and custom development.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following.  Other duties may be assigned

  • Contribute to decisions concerning the Team's overall approach and participate meaningfully in the ongoing tactical dialog
  • Lead by example, seek consensus and help the team to be greater than the sum of its parts
  • Champion a truly agile, true DevOps, true CI/CD culture here at Advance.
  • Work with Salesforce Product Managers to maintain the backlog of features and epics. Documents feature acceptance criteria and benefit hypothesis statements
  • Work with the development team to estimate feature sizes and participates in feature prioritization discussions
  • Approve overall technical design for solutions delivered on the Salesforce platform. Responsible for ensuring that the system accurately meets the defined expectations of the business including functional and non-functional requirements, ensures that proper testing is implemented, and that performance and security requirements are monitored by working with implementation teams.
  • Identify technical design risks and develops mitigating approaches. Guide and mentor developers and communicate closely with the rest of the Salesforce team including keeping stakeholders informed of solution progress and risks.
  • Own the development and delivery of Salesforce features from inception through production implementation
  • Collaborate with team members to ensure Salesforce development teams follow best practices when architecting, programming or documenting solutions. This includes creating standards and documentation. Ensure all development staff follows the same technical standards and guidelines
  • Estimate epic and feature sizes using agile relative sizing techniques
  • Identify options for potential solutions and assess them for both technical and business suitability; determine nature and scope of changes to existing applications for enhancements and other changes
  • Work with technical team members to split features into user stories and provide guidance and oversight to delivery team members as they document story detail and acceptance criteria
  • Review and provide feedback on detailed technical design
  • Work with feature delivery teams to ensure testing and documentation are created or updated in accordance with team standards.
  • Conduct vendor analysis and proof-of-concepts/prototypes for new technologies/solutions
  • Act as knowledge integrator and translator between business users and technical team members; communicate effectively with Programmers, Infrastructure Engineers, Business Analysts, Information Security Practitioners, Scrum Masters, and Senior Management
  • Actively participate in Advance’s Salesforce CoE (Circle of Excellence)
  • Stay up to date on the latest technology trends in requirements gathering, analysis and documentation and stay informed on the latest technology trends in the industry

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

QUALIFICATIONS

  • 7+ years of Salesforce implementation experience. Experience with Salesforce configuration, including workflows, validation rules, and security controls
  • Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
  • Experience operating in a SCRUM Framework Agile environment
  • Expert level understanding of the Salesforce product suite including Sales, Service, Communities and Marketing Clouds, as well as the Force.com Platform
  • Experience in designing and developing software components and having a strong background in database design and system architecture.
  • Experience with Release Management, Source Control, and Deployment concepts and technologies such as ANT, SFDC Metadata API, Jenkins, Git (Bitbucket) and DevOps in a Salesforce environment
  • Experience with unlocked packaging model using Salesforce DX
  • Experience in documenting current state business processes and wireframing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
  • Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes Experience integrating Salesforce with different business systems, as well as working with integration tools (ESB and ETL)
  • Experience in developing solutions for Large Volume Data using Apex and process automations
  • Experience in developing custom components using Aura and lightning web components
  • Experience in providing Salesforce solutions compatible for a wide variety of devices
  • Experience working with Service and Sales consoles for a Call Center implementation.
  • Advanced understanding of the Salesforce.com data model and how and when to create custom objects vs. using Salesforce out-of-the-box functionality
  • Integration experience using both Web based technologies (SOAP, REST) and Integration/Middleware tools such as MuleSoft
  • Expert level understanding of security considerations involved with external integrations to Salesforce
  • Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a solution
  • Exceptional written and oral communication skills, including project-related user interview skills and effective interpersonal skills
  • Knowledge of options and how to handle security requirements such as single sign on and data security
  • Experience using Agile methods to deliver software solutions
  • Experience with Jira and Confluence will be a plus

EDUCATION and/or EXPERIENCE

  • Bachelor's degree and/or equivalent experience.
  • At least 7 years of experience with Salesforce

SALESFORCE CERTIFICATIONS

  • Certified Platform Developer I & II
  • Certified Platform App Builder
  • Certified Administrator
  • Certified Advanced Administrator
  • Certified Sales Cloud Consultant
  • Certified Community Cloud Consultant

SUPERVISORY RESPONSIBILITIES

None officially, to start, but your leadership will be welcomed and recognized.