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Store Sales Representative in New Glasgow at CARQUEST Canada

Date Posted: 4/4/2019

Career Snapshot

Career Description



Job Description

Performs both customer service duties in the store and sales activities. Utilizes the store's electronic cataloging and paper cataloging systems to serve retail and professional customer base. Maximize sales growth of existing customers. Increases awareness of the company and the features and benefits of programs offered. Acquires new customers within the assigned area.

Essential Functions:

Seeks out and calls upon potential new customers. Make sales calls to customer accounts

Provides information to customers regarding available company programs to increase their sales.

Completes and submits weekly customer call reports.

Encourages participation in the company's programs and stocking of the company's parts at the installer level.

Learns the competitions strengths and weaknesses. Keeps abreast of all competitive products and programs.

Communicates effectively with store teammate to improve competitive position and improve customer service levels.

Checks and maintains customer inventory levels and customer information files.

Completes and submits weekly customer call reports.

Greets the customer within 20 feet or 20 seconds of entering the store. Answers customer phone calls and serves in-store customers thru use of electronic and paper cataloging system to identify, source, and invoice needed parts.

Special orders or sources non-stocking parts as requested by customer.

Provide assistance to store manager regarding customer complaints or problems.

Attends training and store meetings both in store and off site as requested by store manager.

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