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WORLDPAC Auto Parts Telephone Process Assistant in Flower Mound, TX at WORLDPAC

Date Posted: 3/15/2019

Career Snapshot

Career Description

Job Description

  • Position Requirements:

    • Qualified candidates must possess strong verbal and written communication skills, the ability to work in a fast paced, collaborative team environment and a drive to succeed. 
    • Candidates should have a current working knowledge of the automotive industry in general and specific aftermarket competitors (NAPA, O’Reilly Auto Zone, IMC, SSF, etc.). 
    • Requires a working knowledge of automotive systems, replacement parts sales and the needs of independent automotive repair professionals.  Import knowledge a plus. 
    • Field sales experience in the automotive parts industry is a plus. 
    • Customer Service experience 
    • Proficiency in the use of technology tools used to manage and develop new and existing customers, including but not limited to computer hardware and software and on-line resources (internet and intranet and telephone systems) 
    • Adapt positively to a changing environment 
    • Able to work independently and with minimal supervision 
    • Excellent analytical and problem solving skills  
    • Basic proficiency in MS Office (Excel and Word, PowerPoint a plus), with strong and accurate data entry skills 
    • Willingness to work cooperatively across all departments to provide WORLDPAC customers with the best possible experience 
    • Bilingual and ASE parts certification is a plus.