This site uses cookies. To find out more, see our Cookies Policy

WORLDPAC Branch Operations Manager - Baltimore in Baltimore, MD at WORLDPAC

Date Posted: 5/18/2019

Career Snapshot

Career Description



Job Description

Essential Duties:

The WORLPAC Branch Operations Manager directs warehousing activities for organization by performing the following duties personally or through subordinates.

Essential Duties and Responsibilities

  • Ninety percent of time spent directly managing Assistant Branch Operations Manager and 5 or more associates in warehouse and delivery.
  • Carries out management responsibilities in accordance with the organization’s policies and applicable laws.
  • Responsibilities include interviewing, hiring and training associates; planning, assigning and directing work; conducting performance appraisals and recommending pay increases; recommending rewards, conducting associate counseling and disciplinary actions, addressing complaints and resolving problems when possible.
  • Regularly prepares written memos to Regional Operations Manager and Human Resources and prepares associate counseling memos and performance appraisals.
  • Responsible for the overall direction, coordination and evaluation of this unit.
  • Instills and maintains a customer service oriented philosophy in all conduct of self and subordinates.
  • Confers with customers and department heads to evaluate, promote and provide improved and expanded services in the area.
  • Develops plans for efficient use of resources (materials, equipment and associates).
  • Prepares annual operational budget for submission for approval.
  • Follows operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials and keeping warehouse inventory current.
  • Makes recommendations for improvements to procedures.
  • Responsible for all monies collected from customers as well as petty cash and will call funds.
  • Inspects physical condition of warehouse and equipment, including delivery vehicles.
  • Ensures repairs are made and submits requisitions for replacement of equipment if needed.
  • Confers with department heads to ensure coordination of warehouse activities with activities of other functions such as production, sales, records control, purchasing and human resources.
  • Ensures cash management, replenishment, bin locations, returned merchandise and inventory errors are processed according to company standards.
  • Participates in planning personnel safety, training and building protection activities.
  • Ensures safety procedures are followed and makes recommendations regarding safety issues.
  • All associates have the responsibility for following rules and guidelines set forth in the Company Policies, Procedures and Code of Conduct, as well as a moral obligation to look out for the safety and wellbeing of their fellow associates.
  • Associates also have the responsibility to report violations of the Policies and procedures and report any safety concerns to their supervisor/manager.