Assistant General Manager - Saint John - CARQUEST Canada

Date de Publication: 11/20/2019

Résumé de l'offre

Description de l'offre

Job Description

Assist Store Manager in day-to-day store operations.  Learns all aspects of store operations by assisting manager and providing day-to-day direction to other store teammates.

Essential Functions:

  • Greets the customer within 20 feet or 20 seconds of entering the store.
  • In absence of Store Manager, assumes responsibility for day-to-day activities of the store, such as sales goals, customer service, training, expense controls, conducting store meetings, etc.
  • Supports sales efforts of the stores full and/or part time outside sales professionals.
  • Ensures adherence to store safety and and security policies by all store associates
  • Supports teammates in their training opportunities, enabling immediate application to daily work. Keeps current on all required training.
  • Reviews, understands and follows store procedures, serving as a role model to ensure compliance by all store associates.
  • Works closely with Store Manager to learn all functions of Store Management, including but not limited to, operations, staffing, training, store assets, expense management, budgeting, etc.
  • Invoices customers and enters customer credits into computer; enters claim file invoices into computer.

Experience Required:

  • Customer service experience or other related experience in providing daily direction to a work team.
  • Requires demonstrated sales, organizational, supervisory, and time management skills.
  • Strong interpersonal skills; able to provide direction and instruction to other teammates.
  • Customer service experience in and knowledge of the automotive aftermarket industry or related industry.
  • Supervisory and sales experience preferred