Salesforce Sales Analyst, Commercial Sales--Remote - Charlotte, NC - Advance Auto Parts

Date de Publication: 11/26/2021

Résumé de l'offre

Description de l'offre

Job Description

The primary purpose of this position is to help the Enterprise Commercial Sales business unit implement business processes, governance and technology solutions in a cost-effective way; by determining the requirements of a project or program, and communicating them clearly to: IT, stakeholders, facilitators and partners.  This role must have the ability to work on multiple projects simultaneously and translate business data into digestible information that improves corporate processes, in a manner consistent with organizational standards and objectives.  To be successful this Team Member must build strong cross-functional and collaborative relationships with business partners to fully understand their strategies and needs.  This must be accomplished in a way that is consistent with Advance Auto parts 3 core values (Inspire, Serve, and Grow). 


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 


  • Acts as a liaison between Commercial Sales, Operations, Merchandising, Supply Chain, Marketing, Accounting/back office and the technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with automated processes and systems 

  • Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements 

  • Works with user groups to provide training, resolve questions, assess user needs, and recommend changes 

  • Act as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer processes for greater efficiencies 

  • Identify and document business goals; document current state business processes and data flows; document future state processes and data flows; document gap analysis between current state and future state and evaluate success criteria to ensure solution meets the requirements defined 

  • Understand business change needs, assessing the business impact of those changes, capturing, analyzing and documenting requirements and supporting the communication and delivery of requirements with all relevant stakeholders 

  • Write requirement statements that are complete, consistent, concise, accurate, and traceable 

  • Develop metrics to consistently monitor and measure compliance to processes and business rules; provide actionable analysis to business leaders; and recommend improvement opportunities and increased efficiency across the entire organization 

  • Lead discussions and design sessions concerning UIs, data flows, data integrity, data integration, system integrations, and phasing 

  • Organize requirements into related categories to effectively manage and communicate to impacted stakeholders 

  • Assist Technical and Architecture resources to design possible, feasible solutions leveraging current assets as appropriate and consistent with the broader enterprise direction  

  • Develop requirements and process flows for customer data governance and stewardship process  

  • Improve efficiency, reduce waste, identify and implement solutions, meet project deadlines and accurately document the necessary requirements. 

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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


  • Significant experience in requirements gathering tools, processes and procedures including BPM, Agile, CRUD, Data flow and control diagrams, business rules, GAP Analysis, prioritization, defect tracking and success criteria 


  • Familiarity with at least one project methodology with ability to learn and adapt to new methodologies quickly (e.g. Waterfall and Agile) 


  • Ability to work cross functionally to create a collaborative environment across business units 


  • Ability to cultivate relationships with key stakeholders across functions and levels to achieve business objectives and drive strategic change. 


  • Strong interpersonal skills, ability to interact effectively with employees at all levels and senior leaders in a collaborative manner 


  • Ability to thrive in a complex, rapidly changing environment while adhering to tight schedules and budgets. 


  • Demonstrated leadership skills and problem solving capabilities.  


  • Ability to write reports, business correspondence, and procedure manuals  


  • Ability to travel as necessary to meet organizational and administrative demands 





  • Bachelor’s degree preferred or combination of education and experience 

  • 2-4 years Project Experience 

  • 2-4 years Requirements Gathering 

  • Agile Experience preferred 

  • JIRA/Automated requirements tracking system experience a plus 




  • Salesforce Certifications is a plus 



  • None 



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.