Asset Protection Manager in Boston, MA at Advance Auto Parts

Date Posted: 1/6/2021

Career Snapshot

Career Description

Job Description

Headquartered in Roanoke, Va., Advance Auto Parts, Inc., the largest automotive aftermarket parts provider in North America, serves both the professional installer and do-it-yourself customers. Advance operates over 5,200 stores, over 100 Worldpac branches and serves approximately 1,300 independently owned Carquest branded stores in the United States, Puerto Rico, the U.S. Virgin Islands and Canada. Advance employs approximately 74,000 Team Members. Advance Auto Parts works hard to create an environment of honesty, integrity, mutual trust and dedication. Since our founding by Arthur Taubman in 1932, these values haven’t changed.

Career Description
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class

The Asset Protection Manager (APM) works directly with the Sr APM and the Vice President(s) of Operation (VPO). They are responsible for directing and coordinating the AP Department efforts and initiatives in partnership with the VPO, District Managers and Store Teams to achieve maximum effectiveness in controlling loss within their assigned Territory. The APM oversees the AP Operations of approximately 150+ stores. They are held accountable for all investigations, controllable lines of shrink, cost of risk, training and assessments to ensure operational and procedural compliance.

• Work closely with assigned VPO(s), District Managers and Store Teams to drive strategic objectives
• Work with business partners to execute programs which support areas of profitability, inventory excellence and business continuity
• Maintain and track inventory and outlier performance for each store in assigned area, pursue trends in and devise improvement strategies in partnership with the VPO(s), District Managers and Store Teams
• Manage Territory Shrink Program to include analyzing trends in shrinkage, determining root cause, devising improvement strategies and providing recommendations to address opportunities and gaps in execution in partnership with the Operators
• Perform comprehensive audits of assigned region to analyze business operations and ensure policy and procedural compliance
• Conduct VPO Territory, District and Store Team Asset Protection training both in person or via telephone
• Participate in VPO Territory and District visits and/or calls as necessary, to strengthen partnerships and improve the overall awareness of the AP Department’s efforts and initiatives
• Present findings (patterns and trends) and proposed solutions to executive leadership
• Manage investigations, audits, store visits, and other duties as assigned
• Manage Secure Store exception based reporting software to identify areas of loss or exposure within the company
• Initiate, manage and document all investigations relating to internal theft, external theft, fraud and policy violations
• Conduct face-to-face and/or telephone interviews with team members suspected of internal theft, fraud or policy violations
• Assist in coordination of physical security programs (alarms, CCTV, safes, etc.)
Knowledge, Skills, and Abilities:
• Strong leadership skills – strategic, proactive and growth minded
• Ability to led diverse teams towards common goals
• Strong partnership, interpersonal and collaboration skills
• Strong business and financial acumen
• Proficient knowledge of excepted internal investigation processes and methodologies in a retail environment
• Excellent verbal and written communication skills required
• Must be proficient in Microsoft Office
• Must be self-motivated with highly-effective time management skills
• Must have solid conflict management skills with the ability to work alone in stressful situations
• Must have proficient project planning skills, including the ability to organize, prioritize and control job responsibilities to meet deadlines in an environment with overlapping and potentially conflicting priorities

Minimum Requirements:
• 5 years of asset protection experience
• 3+ years of multi-unit experience
• Pass extensive background check
• Ability to work nights, evenings and weekends appropriate to retail business needs
• Certified in Wicklander/Zulawski methodologies on interview and interrogation techniques are required. Certified Forensic Interviewer preferred

• Bachelor's degree from four-year college or university; or three years multi-unit related experience and/or training; or equivalent combination of education and experience

• Up to 60% overnight travel may be required to complete the requirements associated with this position