Commercial Pro in Clifton, NJ at Autopart International

Date Posted: 7/22/2019

Career Snapshot

Career Description

Job Description

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

  • Minimum 2-3 years of previous experience in direct telephone sales 
  • Knowledge of automobiles and parts strongly preferred
  • High school diploma or equivalent required
  • Excellent phone manners, sales closing skills and ability to handle objections
  • Strong communication skills, especially over the phone
  • Must possess good computer skills and ability to learn new programs quickly
  • Willing to learn new sales techniques with a desire to be coached
  • Ability to work well in a fast-paced multitasking environment
  • Self-motivated and results driven with a positive team-player attitude
  • Must enjoy challenges and interacting with a variety of people and situations
  • Highly developed sense of integrity and commitment to customer satisfaction

Physical Requirements/Working Conditions:

  • Must be able to lift up to 50 lbs on occasion
  • Must be able to stand for long periods, bend, climb stairs/ladders, and use a computer
  • Travel by car to stores and customers if sometimes needed
  • Deliver and pick up automotive parts, cores and returns from customers in a safe and prompt manner
  • Perform daily maintenance checks on all store vehicles and report any problems to store manager
  • Maintain vehicle cleanliness – removing all personal belongings at the end of the shift
  • Responsible to collect money on COD invoices from sale of parts
  • Complete any forms or documents regarding parts deliveries and money collections
  • Receive, log and unload products into the warehouse from AI delivery trucks, UPS or other carriers in a safe, efficient and accurate manner
  • Counts and checks merchandise against inventory list - advises management of any shortages or overages
  • Clean counter and work area, sweep/vacuum floor, clean bathrooms and remove trash when necessary
  • Counter – answer phones, make outbound sales calls, on occasion may visit customer for the purpose of delivery, collection and relationship building
  • Store transfers – they must also be pulled and neatly placed in the assigned transfer table (these transactions should be treated with the same attention as a customer sale)
  • Operational – vendor pool, receiving POs, cycle counts and other duties as needed
  • Daily vehicle inspection – verify all drivers are utilizing the pre-checklist before beginning deliveries each day, and all vehicles are free of any new damages, scratches or dents that were not previously reported
  • Registration and Insurance cards – need to be verified in every vehicle and current
  • Perform other duties as assigned


  • High School Diploma, GED, or some equivalent combination of education and experience

    Knowledge and Experience:

  • Previous experience as a driver (1-2 years) preferably at AI
  • Previous work experience in a customer service or delivery environment preferred but not required
  • Must be at least 21 years old, licensed for at least 3 years; and have an acceptable driving record
  • Must be able to lift up to 75 pounds
  • Previous customer service experience highly preferred
  • Excellent verbal and written communication skills
  • Must have a positive and helpful demeanor
  • Ability to speak and write English a plus