DC/Warehouse Department Manager in Enfield, CT at Advance Auto Parts

Date Posted: 1/10/2020

Career Snapshot

Career Description

Job Description

The DC Department Manager works with the Operations Manager to develop and implement strategies that drive continuous improvement and maximize productivity and efficiency to reduce overall costs. Is responsible for ensuring a continuous stream of talent to sustain organizational growth and improve operations by attracting, retaining, and developing team members and meet their needs for career growth.  The Department Manager must be knowledgeable in all facets of the Distribution Center (DC), overseeing or more of the following departments: Shipping, Receiving, Replenishment Reclamation, Inventory Control, etc.

The overall mission of this position involves leading the department to supply auto parts and accessories to the Advance Auto Parts store locations.   All Advance Auto Parts Team members will be required to assist in any department (other than their primary department) when and where their assistance is required.


  • Meet with Operations Manager and Team Manager to discuss and review work methods, procedures, and controls, and staffing to achieve accurate and timely movement of product and recommend alternative solutions as needed
  • Directly responsible for the overall direction and coordination of the department with up to 50+ Team Members
  • Conduct start-up meetings with Team Managers to discuss daily results, shift and department goals, directives/workloads, staffing needs, schedules, safety/housekeeping issues, and work assignments; discuss goals and objectives for the shift/department and Team Member performance
  • Ensure warehouse layout is maximized efficiently, including proper slotting of inventory
  • Consistently monitor all safety procedures and ensure that all corresponding personal protection equipment (PPE) is utilized; proper maintenance and organization of all warehouse areas to create a safe working environment
  • Ensure that inventory is received appropriately and efficiently, and processed in a timely and safe manner by following established procedures; manage through Team Managers and Team Members to ensure product is picked accurately, pick locations are at full capacity, and on time shipment to the stores
  • Product coming through Reclamation is processed accurately and on time
  • Inventory audit and cycle counts are accurate
  • Address inventory shrink issues; implement measures to effectively control inventory.
  • Manage assigned Department KPIs, head count, PPH, LPH, On-time deliveries, safety, etc. Submit accurate productivity data reports on a daily basis to the upper management
  • Drive continuous improvement and maximize efficiency gains to reduce overall costs
  • Responsible for hiring, interviewing, performance counseling, discipline, performance appraisal, and recordkeeping for department team members. 
  • Coach, counsel and discipline department team members as needed in order to ensure maintenance of good order and that assigned departmental goals are met
  • Regularly communicate with other members of facility management on issues that arise, assist and resolve issued as required, and actively participate in conference calls as needed.


  • Working knowledge of Warehouse Management (WMS) and Red Prairie (RP) systems
  • Ability to set specific measurable improvement goals and match resources, tools, and action plans to requirements for success
  • Good decision making and problem solving skills; ability to fill in and complete management and clerical duties as necessary
  • Ability to read, comprehend and compose simple instructions, short correspondence, and memos; ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram formats
  • Solid interpersonal and communication skills, ability to effectively present information and training; respond to questions across all levels of the organization and cultivate relationships with internal and external customers to achieve business objectives
  • Ability to work various shifts, departments and locations as required, including overtime, weekends and holidays
  • Proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect safe working environment.


  • High school diploma or GED required; college preferred
  • 2-4 years related experience (prior warehouse experience is strongly preferred)


    Responsibilities include training team members, planning, assigning, and directing work; writing and conducting performance appraisals; rewarding, counseling and disciplining team members as appropriate; addressing complaints and resolving problems. May have direct authority over one or more Department Team Managers.


    While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, reach with arms, talk and hear.  The employee will be frequently required to stop, kneel and crouch.  The employee occasionally will be required to sit, climb (18+ft), or balance. The employee must regularly lift and/or move up to 25 pounds, and frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus.


    While performing the duties of this job, the Manager is regularly exposed to moving mechanical parts.  The Manager is occasionally exposed to high places, fumes or airborne particles, and toxic or caustic chemicals.  The noise level in the work environment is usually high (loud)


    Previous change management experience driving, influencing and inspiring change and continuous process improvement through communication at all levels.