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HR Assistant in Delaware, OH at Advance Auto Parts

Date Posted: 2/28/2019

Career Snapshot

Career Description



Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Assist employees with benefits, payroll, and HR policy and procedure questions by answering employee calls and emails by providing immediate resolution or careful redirection to escalated support resources
  • Process Development, documentation and control
  • Organize and maintain file system, and file correspondence and other records. Assist with the maintenance of worker compensation files and training files.
  • Proficient in talent acquisitions, payroll processing, time keeping and HRIS systems
  • Answer routine employee, field HR representatives and HR business partner inquiries relating to benefit plans, payroll, policies and procedures
  • Collaborate with other HR Solution Center subject matter experts to resolve employee issues in a thorough and timely manner
  • Perform transactions for benefits and general HR data processing in support of HR functions, including running ad hoc and scheduled reports, data entry, data reconciliation, mailings, filing, sending correspondence, sorting and routing incoming mail
  • Assists HR Manager with various research projects and/or special projects.
  • Assists HR Manager with various research projects and/or special projects.
  • Schedules meetings and interviews as requested by HR Manager.
  • Achieve stated performance measures and adhere to established customer service standards. Perform special projects as assigned and managed by a supervisor
  • Entry level position that will be directly supervised by HR Manager

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be at least 18 years of age
  • Proficiency in Microsoft Outlook, PowerPoint, Word and Excel software applications
  • Strong interpersonal and communication skills and ability to communicate effectively with Team Members at all levels
  • Good decision making and problem solving skills; ability to complete clerical duties as necessary
  • Ability to read, comprehend and compose simple instructions, short correspondence, and memos; ability to apply common sense understanding to carry out written and oral instructions.
  • Bilingual preferred

EDUCATION and/or EXPERIENCE

  • BA/BS Degree (any business related major) or related experience
  • 1+ year experience working in benefits, payroll, general human resources or customer service preferred.

COMPETENCIES

  • Action Driven: Has a strong desire to succeed. Focuses on the timely completion of a goal or outcome.
  • Customer Driven: Develops strategies that help AAP create real value to our customers being internal or external.
  • Effective Communication: Has the ability to effectively communicate at all levels of the organization and is able to adjust message according to the audience. Uses communication as a tool to send and receive information.
  • Acts with Integrity: Always acts in an ethical and honest way.  Is fair, takes responsibility for actions, does what is right and shoes respect for others.
  • Has strong moral principles in all business dealings.

PHYSICAL DEMANDS

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee is frequently required to sit, and occasionally climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually moderate