Jr. Salesforce Administrator in Roanoke, VA at Advance Auto Parts

Date Posted: 2/10/2020

Career Snapshot

  • Employee Type:
  • Location:
    Roanoke, VA
  • Career Type:
  • Experience:
    Not Specified
  • Date Posted:

Career Description

Job Description

Job Function / Summary:

This position manages the day-to-day administration of the Salesforce application, works with business executives and users for changes to configuration, and develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects.

Essential Duties and Responsibilities:

•        Basic knowledge of SFDC and how to leverage the tool to fulfill business requirements

•        With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices

•        Design, configuration and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce mobile application configuration, Data Loader, email templates

•        Create and maintain clear and concise functional and technical documents, standard operating procedures, diagrams and other support documentation

Minimum Required Education, Experience, Licenses And Certifications

Minimum Required Education, Experience, and Knowledge:

Basic Qualifications

  • Bachelor's degree or equivalent in information systems, computer science or related field, or equivalent relevant work experience
  • At least 1 year of experience supporting Salesforce.com configuration and customization preferred
  • At least 1 year of experience with change / release management within the SFDC application preferred

Preferred Qualifications

  • 1+ years of experience with the AppExchange tools
  • 1+ year of Agile Scrum Methodology experience
  • 1+ year of experience with the Salesforce mobile application
  • 1+ year of experience with Outlook / MS Exchange / Salesforce integration
  • Salesforce Administrator Certification
  • Salesforce Platform Developer Certification

Essential Mental and Physical Requirements:

  • Excellent verbal and written communication, including presentation of complex data in easily understood ways and strong data visualization skills.
  • Ability to confidently interact at multiple levels in the organization
  • Ability to work under stress and meet deadlines
  • Strong problem solving and critical thinking ability
  • Ability to multi-task and quickly adapt to changing/conflicting priorities
  • Ability to work independently and is a motivated self-starter
  • Excellent Detail-oriented and organized
  • Strong relationship building skills
  • Ability to analyze, structure and interpret large quantities of raw data