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Parts Counter in Providence, RI at Autopart International

Date Posted: 2/8/2019

Career Snapshot

Career Description



Job Description

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
 

Position Responsibilities:

  • Assist in the day-to-day store operations
  • Determine and fulfill customer needs for automotive parts through lookup and sourcing
  • Complete sales for customers over the phone; enter orders in to computer system.  This includes learning proper credit card and check procedures.
  • Assist management with daily call lists and promotions; develop strong business relationships with Customers.
  • Process and receive returned items and stock orders, and perform any other light duty tasks as specified by the manager.
  • Maintain safe and secure environment as well as store day-to-day maintenance
  • Stay up-to-date on job knowledge and help store accomplish its sales goals
  • Assist with delivery runs if needed (if store is short on help)
  • Additional responsibilities as assigned

Knowledge and Experience:

  • Minimum 2-3 years of previous experience in direct telephone sales 
  • Knowledge of automobiles and parts strongly preferred
  • High school diploma or equivalent required
  • Excellent phone manners, sales closing skills and ability to handle objections
  • Strong communication skills, especially over the phone
  • Must possess good computer skills and ability to learn new programs quickly
  • Willing to learn new sales techniques with a desire to be coached
  • Ability to work well in a fast-paced multitasking environment
  • Self-motivated and results driven with a positive team-player attitude
  • Must enjoy challenges and interacting with a variety of people and situations
  • Highly developed sense of integrity and commitment to customer satisfaction

Physical Requirements/Working Conditions:

  • Must be able to lift up to 50 lbs on occasion
  • Must be able to stand for long periods, bend, climb stairs/ladders, and use a computer
  • Travel by car to stores and customers if sometimes needed


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