Sales Pro in Kawartha Lakes at CARQUEST Canada

Date Posted: 2/3/2020

Career Snapshot

Career Description



Job Description

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Primary Responsibilities
• Best in class customer service
• Achieve personal / store sales goals and service objective
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities
• Assist in store inventory processes including  stocking of shelves , cycle counts, back stock, inventory etc.
• Serve Professional services
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot

Success Factors
• Advanced selling skills
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing

Essential Job Skills Necessary for Success as a Retail Parts Pro
• Working knowledge of automotive systems,
• Speak and write English, communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Strong organizational skills
• Ability to work an assortment of days,  as needed

Prior Experience that Sets a Retail Parts Pro up for Success
• 3-5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions
Education
• High school diploma or general education degree (GED)

Certificates, Licenses, Registrations
• ASE certification preferred, but not required

Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.



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