Senior Manager, Information Security Awareness and Training in Raleigh, NC at Advance Auto Parts

Date Posted: 11/17/2019

Career Snapshot

  • Employee Type:
  • Location:
    Raleigh, NC
  • Career Type:
  • Experience:
    Not Specified
  • Date Posted:

Career Description

Job Description

The Information Security team is looking for someone who is both tactical and strategic, who can take strong executive support and a strategic commitment to transformation, and use that to build a quality Training and Awareness program.

The Senior Manager, Security Awareness and Training, manages the training, awareness, and communications functions for information security across the enterprise.  The Senior Manager partners with fellow Information Security team members and cross-functional members to create, develop, socialize, and implement both targeted and wide-scale awareness and training initiatives, and also designs, implements and provides metrics and results for security campaigns such as phishing tests. 


  • Evaluates, develops, and delivers information security training/education courses based on needs of the business and best practices, with the intent of shaping and driving cultural change and individual development.
  • Delivers training sessions across the organization to key stakeholders.
  • Create interactive learning exercises to create an effective learning environment.
  • Develops, designs, and coordinates training and awareness materials across various media (i.e., web sites, handouts, flyers, posters, promotional materials) for different types of audiences to increase awareness of information security concepts.
  • Works in close collaboration with subject matter experts to draft written correspondence, monthly newsletters and memos for employee and external stakeholders to keep them informed of cybersecurity developments.
  • Advises on content and drafts security content as part of event/crisis management and response. 
  • Manages and implements phishing tools and enterprise-wide anti-phishing training campaigns.
  • Designs and develops security awareness training goals and metrics; reports on effectiveness of the program.
  • Works independently and leads assignments of medium complexity.
  • Conduct learning needs assessments and identify requirements.
  • Develop or assist in the development of training policies and protocols for information security.


Education: Bachelors required; graduate level degree preferred. Disciplines desired include Communications, Education, Writing, Business, or Information Technology.

Certification: Writing and Presentation certifications desired. Technical IT certifications a bonus.


  • 5+ years of experience managing information security awareness functions or proven experience in training role
  • Retail-centric and/or large-company IT Security Awareness/Management skills preferred
  • Past experience with the International Association of Security Awareness Professionals (IASAP) a plus.

Knowledge, Skills & Abilities:

  • Highly developed communication skills, both verbal and written.
  • Strong practical understanding of education and training methodologies
  • Strong analytical and multi-tasking skills, writing proficiency and visual design skills, problem solving and decision-making skills.
  • Strong team-oriented interpersonal skills, with the ability to interface effectively with a broad range of people and roles, including vendors, IT-business personnel.
  • Strong understanding of phishing and social engineering issues and tools.
  • Knowledge in information security principles, including risk assessment and management, threat and vulnerability management, and identity and access management.
  • Working knowledge of security awareness policies, standards and operating procedures in large organizations relating to information security risk.
  • Understanding of cyber security trends and events.
  • Ability to exercise sound judgment in complex situations.
  • Strong customer/client focus, with the ability to manage expectations appropriately, provides a superior customer/client experience and builds long-term relationships.
  • Ability to work well under minimal supervision.